We're featured in the latest issue of Service Design Network's Touchpoint Journal. Daylight Europe’s managing director Pascal Soboll shares how to “move beyond lucky” and combine Systems Thinking and Design Thinking to create lasting powerful change. “As designers, we have now ‘earned our seat at the table’...But to hold this place, we must consistently prove that we can identify the best opportunities to pursue. We need to reliably identify the ‘right thing to do’ before we go and ‘do that thing right’. This means expanding our toolbox...”.

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